BCBSM

Editor's Review

The Blue Cross Blue Shield of Michigan app provides members with convenient access to their health plan details, making healthcare management easier than ever. 🏆 Recognized as the #1 Commercial Health Plan for Member Satisfaction in Michigan for two out of three years, including top honors in Digital Channels, this app puts essential health information at your fingertips. Learn more about the J.D. Power awards.

Key Features:

• Plan Information: Easily view your deductible and other plan balances. 💰
• Coverage Details: See exactly what services your plan covers, helping you make informed decisions. ✅
• Claims & EOBs: Check your claims and Explanation of Benefits (EOBs) anytime, anywhere. 🧾
• HSA/FSA Access: If you use Health Equity, you can check your HSA and FSA account balances. 🏦
• Bill Payment: Pay your plan bill directly through the app if you have non-employer coverage. 💳
• Provider Search: Find doctors and hospitals within your network quickly and easily. 🏥
• Primary Care Physician: Select and view your Primary Care Physician for coordinated care. 👨‍⚕️
• 24/7 Access to Care: Get immediate access to care with a 24-hour nurse line and telehealth services. 👩‍⚕️
• Virtual ID Card: Always have your virtual ID card handy for appointments and emergencies. 📱
• Quality & Cost Comparisons: Compare quality ratings for doctors and research procedure costs. 📊
• Drug Information: Research drug prices and coverage requirements to manage your prescriptions effectively. 💊
• Customer Support: Contact customer support directly through the app for any questions or assistance. 📞
• Wellness Services: Take your health assessment and access other wellness services to stay healthy. 🏋️‍♀️
• Virtual Assistant: Use our Virtual Assistant to get answers to your questions 24/7. 🤖
• Account Management: Keep your secure account information updated for seamless access. 🔒
• Biometric Login: Enjoy faster and more secure login with biometric authentication. 🔑

Important Compatibility Information:

While the app supports most plans, it is not compatible with all. Specifically, FEP members with a PPO plan, MESSA members, and Blue Cross Complete (Medicaid) members will not be able to use the app. ℹ️

Permissions Overview:

• Identity: Required by Google Play™ services for push notifications related to your account.
• Wi-Fi Connection: Checks for an active internet connection to ensure the app functions correctly. 🌐
• Photos and Media: Used to deliver PDFs and display your virtual ID card. 🖼️

For any questions about the app, please visit bcbsm.com/app. 👍

© 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association, providing health insurance in Michigan. 💙

Features

• View deductible and plan balances

• Check covered services

• Review claims and EOBs

• Access HSA and FSA account details

• Pay plan bills

• Find doctors and hospitals

• View Primary Care Physician

• Access 24-hour nurse line

• Virtual ID card access

• Compare doctor quality ratings

• Research drug prices

• Contact customer support

• Virtual Assistant for 24/7 support

• Update account information

• Biometric login

Pros

• Easy access to health plan details

• Convenient bill payment options

• Find in-network doctors and hospitals quickly

• Access to 24-hour nurse line and telehealth services

• Quick access with biometric login

Cons

• Not compatible with all plans (e.g., FEP PPO, MESSA)

• Limited functionality for Blue Cross Complete members